Customer Support Representative  
Global Bridge Communications   More jobs from this company

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Job Title:   Customer Support Representative
Category:   Client Services
Total Positions:   20
Job Location:   Lahore
Gender:   Male
Age:   18 to 27 years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   Oct 25, 2020
     
     
 
Job Description:

We are looking to hire long term & committed candidates to join our company. Related experienced candidates are encouraged to apply!

 Following is the JD.

  • Looking for call center executives to join Our Call Center for IN-BOUND, US based Campaign.
  • Candidates should be fluent in the English, which is MUST and should Closely to American or British Accent.
  •  Global Bridge Communications (Call Center) offers a strong career opportunity for Self Motivated & Energetic candidates.
  • PROFESSIONAL/  EXPERIENCED or FRESHERS having excellent verbal British accent are encouraged to apply. Any sort of prior experience with any international Campaign, will be plus.
  • Preference will be given to those candidates, who has experience of any Inbound/ Out Bound/ Email Support/ Back End Support/ Answering Calls/  sort of campaigns, probably of US or UK.
  • Candidates should have complete command on Internet Explorer and MS office with Good typing speed.
  •  At- least 12 years of educational background, above or with equivalent qualification.
  •  Candidates who are EXCELLENT in Spoken ENGLISH especially in Verbal Communication are encouraged to apply.
  •  Candidates should be willing to work at night.  Shift timings are  from 8 PM to 5 AM.
  •  Night Shift, 5 days a week, with weekends (Saturday's & Sunday's) Off.
  •  Attractive Salary Package with other Fringe Benefits. Only shortlisted candidates, will get an interview Call.

Company Information
 
Company Name:  Global Bridge Communications
Company Description:
pGlobal Bridge Communications (GBC) is a Lahore Pakistan based multi services providing company established in 2005 with an aim to offer a wide range of services around the globe. Our area of expertise include Call Center Services , BPO services , Web solutions , Develop business softwares , SMS marketing & VoIP services. Global Bridge Communications (GBC) prime mission is to provide a seamless extension of our clients customer relationship management process by being a premier provider of customer acquisition, customer care and retention services. To build strong client relationships and strategic partnerships through quality people, excellent services and superior technology resulting in an exceptional CRM product and outsourcing value. Our Key Values We maintain the highest standards of integrity and honesty We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times We earn the complete trust of each other, our clients and their customers We show respect for individuals - both our clients and our colleagues We strive for continuous improvement in everything we do We have fun, celebrate our successes and approach all challenges in a positive and optimistic manner Our Interactions With every customer our employees interaction: Quickly and precisely assess the total picture of the customers needs. Examine possibilities for selling better solutions for those needs. Build stronger relationships using Optimize Interactive Services. Training in handling high-value customer accounts and confidentiality. We strive for continuous improvement in everything we do Capture real buying behavior data to help with strategic decision making. This integrated and holistic approach to servicing customers: Enhances the customers brand experience and emotive loyalty. Gives our clients voice-of-the-customer feedback on which to base strategic decisions. Increases the long-term value of your customers portfolio./p

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