Job Title: |
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Call Center / Customer Support Representative |
Category: |
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Client Services |
Total Positions: |
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10 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Minimum Education: |
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Matriculation |
Career Level: |
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Intern/Student |
Minimum Experience: |
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Fresh |
Salary Range: |
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PKR 25,000 to 40,000 per Month |
Apply By: |
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Nov 25, 2021 |
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Job Description: |
**No Sales - No Target**
Job Timings: 8 PM - 4 AM
Monday - Friday
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
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Company Information |
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Company Name: Virtue Outsourcing Company Description: Virtue Outsourcing offers a wide range of call center service including both inbound and outbound calls. We provide bilingual services in both English and Spanish. The most common needs that we can fulfill are: Inbound Call Centers, Outbound Call Centers, Virtue Solutions, Back Office Processing, Lead Generation, Data Entry, Customer Support, Order taking, Technical Support, Appointment Setting, Debt Collection, Bad check collection, Skip tracing, Asset Recovery, ESA Certification, Customer Support and Customer Service by Multilingual Staff.
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